Customer Service Pages

Welcome!

Sometimes you 'll just have questions. These customer service pages are where you'll find the answers.

In case you can't find what you're looking for, please contact us using the form below (or using our NZ freephone number: 0800 248 6822/International number: +64 3 341 8061) so you can get your answers, and we can make sure the next person looking for the same information can find it! If you have an idea how we can improve on these pages we would appreciate you taking a little time to let us know. We value all feedback.

Contact Us

We will answer you as soon as we can during the New Zealand Monday to Friday working week. Contact details for individual stores can be found on the Store Locations page. Alternatively, you can always use Facebook & Twitter (@bivouacoutdoor) to ask other questions or join in our discussions.