How Click & Collect works

Please put items in your cart and check out as normal, then choose Click & Collect under the shipping options before finishing the checkout.

Picking up your purchase in store

We will be in touch with you as soon as your order is available to pick up. To avoid disappointment, please place your order and wait for us to notify you that your order is ready before coming to pick up.

How long will Click & Collect take to arrive in store?

If the order items are available in store you will be notified straight away. Some items may need to come in from other stores and could take up to 3 - 5 days to arrive.

Click & Collect under Covid Levels

If we have to return to a higher level that requires tighter restrictions of trade, we will provide contactless Click & Collect at our Stores. Please only come to collect your order once you have been notified. We unfortunately cannot provide any other shopping, support or item returns with contactless Click & Collect but we are available to do so online at web@bivouac.co.nz.

Click & Collect Hours

Items can be picked up from our stores seven days a week between the hours of 10am and 4pm.

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